{"id":249,"date":"2023-04-26T17:31:05","date_gmt":"2023-04-26T17:31:05","guid":{"rendered":"http:\/\/www.handboek.social\/socialmediamarketing\/?p=249"},"modified":"2025-02-21T14:44:40","modified_gmt":"2025-02-21T14:44:40","slug":"hoofdstuk-3-video-inchecken-facebook-messenger-klm","status":"publish","type":"post","link":"https:\/\/www.handboek.social\/socialmediamarketing\/2023\/04\/26\/hoofdstuk-3-video-inchecken-facebook-messenger-klm\/","title":{"rendered":"Hoofdstuk 1 en 3 [Video] Inchecken via Facebook Messenger bij KLM"},"content":{"rendered":"<div id=\"block-328033\" class=\"block article header \" data-id=\"block-328033\" data-position=\"\" data-type=\"article.header\" data-sac-marker=\"block.article.header\">\n<div class=\"block-wrapper \">\n<div class=\"item-excerpt\"><\/div>\n<div class=\"block-content clearfix\">\n<div class=\"item-excerpt\"><a href=\"http:\/\/www.handboek.social\/socialmediamarketing\/wp-content\/uploads\/2016\/06\/klm-laat-klanten-inchecken-via-facebook-messenger.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-250 aligncenter\" src=\"http:\/\/www.handboek.social\/socialmediamarketing\/wp-content\/uploads\/2016\/06\/klm-laat-klanten-inchecken-via-facebook-messenger.jpg\" alt=\"klm-laat-klanten-inchecken-via-facebook-messenger\" width=\"640\" height=\"360\" srcset=\"https:\/\/www.handboek.social\/socialmediamarketing\/wp-content\/uploads\/2016\/06\/klm-laat-klanten-inchecken-via-facebook-messenger.jpg 640w, https:\/\/www.handboek.social\/socialmediamarketing\/wp-content\/uploads\/2016\/06\/klm-laat-klanten-inchecken-via-facebook-messenger-300x169.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/div>\n<div class=\"item-excerpt\"><strong>KLM innoveert vooral met social media. Via social media checken naast wie je kunt zitten in het vliegtuig, een brede social care en vooral snel en direct.\u00a0Tegen RTL Z heeft onze Neerlands trots gemeld dat ze nu ook\u00a0klantenhulp via Facebook Messenger beiden. Men \u00a0kan met de losse app van Facebook inchecken en informatie opvragen. Deze optie &#8211; die al door Uber wordt ingezet &#8211; is onderdeel van het nieuwe zakelijk platform van Facebook.<\/strong><\/div>\n<\/div>\n<div class=\"item-excerpt\"><\/div>\n<div class=\"block-content clearfix\">\n<div class=\"item-excerpt\"><!--more--><\/div>\n<blockquote>\n<div class=\"item-excerpt\">KLM is offering a new way to receive your flight documentation: Facebook\u2019s Messenger service. After booking your flight on klm.com you can choose the option to receive booking confirmation, check-in notification, boarding pass and flight status updates via Messenger. This makes your travel information easy to find in a single place, available at the airport, en route or at home. Any questions? No problem. Ask away and contact us directly through Messenger, 24\/7.<\/div>\n<div class=\"item-excerpt\"><\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div id=\"block-328035\" class=\"block article body \" data-id=\"block-328035\" data-position=\"\" data-type=\"article.body\" data-sac-marker=\"block.article.body\">\n<div class=\"block-wrapper\">\n<div class=\"block-content\">\n<h2>Ticket<\/h2>\n<p>Reizigers van KLM krijgen via de chat-app van Facebook hun instapkaart en worden op de hoogte gehouden van details over de vlucht, ook kunnen direct vragen worden gesteld aan de service-medewerkers.<\/p>\n<h3><\/h3>\n<blockquote><p>Als je net bent ingecheckt via KLM kun je met Messenger een Uber bestellen om precies op de juiste tijd op het vliegveld aan te komen.<\/p><\/blockquote>\n<p>Dit zegt Facebook Messenger-hoofd David Marcus tegen <a href=\"http:\/\/www.rtlz.nl\/tech\/inchecken-bij-klm-kan-voortaan-facebook\" target=\"_blank\" rel=\"noopener\"><em>RTL Z<\/em><\/a>.<\/p>\n<h3><\/h3>\n<\/div>\n<p>&nbsp;<\/p>\n<p>4114, #4114<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>KLM innoveert vooral met social media. Via social media checken naast wie je kunt zitten in het vliegtuig, een brede social care en vooral snel en direct.\u00a0Tegen RTL Z heeft onze Neerlands trots gemeld dat ze nu ook\u00a0klantenhulp via Facebook Messenger beiden. Men \u00a0kan met de losse app van Facebook inchecken en informatie opvragen. Deze [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,4,20],"tags":[587,633,43,33],"class_list":["post-249","post","type-post","status-publish","format-standard","hentry","category-hoofdstuk-1","category-hoofdstuk-3","category-video","tag-587","tag-633","tag-klm","tag-video"],"_links":{"self":[{"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/posts\/249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/comments?post=249"}],"version-history":[{"count":0,"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/posts\/249\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/media?parent=249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/categories?post=249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.handboek.social\/socialmediamarketing\/wp-json\/wp\/v2\/tags?post=249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}